1. Scope of Services

TrustGuards Recovery provides professional assistance in assessing and pursuing potential recovery of funds lost due to fraud, including but not limited to: • Investment scams • Cryptocurrency fraud • Romance scams • Online and financial fraud We provide analysis, guidance, and support. We do not act as a law enforcement authority or financial institution.

2. No Guarantee of Recovery

We do not guarantee the recovery of funds. Each case is unique and depends on various factors, including but not limited to timing, transaction methods, and third-party involvement. Any statements made regarding potential recovery are opinions based on experience and do not constitute a guarantee.

3. Client Responsibilities

The client agrees to: • Provide accurate and complete information • Submit relevant documentation when requested • Cooperate throughout the process Failure to provide accurate information may affect the outcome of the case.

4. Fees and Payment

Our fee structure may include: • Case assessment fee (if applicable) • Service fees • Success-based fees after retrieved. All fees will be clearly communicated before any paid service begins.

5. Confidentiality

We treat all client information as strictly confidential. Your data will not be shared with third parties without your consent, unless required by law or necessary to provide our services.

6. Limitation of Liability

While we strive to provide accurate and reliable services, TrustGuards Recovery cannot guarantee the success of recovery efforts in every case. We will make every reasonable effort to recover funds on your behalf, but the outcome may depend on various factors beyond our control. We shall not be held liable for any losses not directly caused by our services, Action taken by third parties and failure to recover funds.

7. Third-Party Involvement

In some cases, we may work with external partners, including legal professionals or financial institutions. We are not responsible for the actions or decisions of third parties.

8. Termination of Service

We reserve the right to terminate services if: • False or misleading information is provided • Cooperation is not maintained • Legal or ethical concerns arise Clients may also terminate services at any time, subject to agreed terms.

9. Compliance with Laws

Our services are provided in compliance with applicable laws in Germany, Austria, and Switzerland. Clients are responsible for complying with their local legal obligations.

10. Data Protection (GDPR)

We process personal data in accordance with applicable data protection laws, including GDPR.